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Compare Google Analytics vs Helpshift vs ZoomInfo Chat

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Overview

Description

Google Analytics is a popular website statistics service in the world with 3 billion hits per month and counting. Businesses trust in Google Analytics to give them insight into their ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

12 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1907

          Very Good

          549

          Good

          47

          Poor

          10

          Terible

          4

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Expert's Review generated by AI

          Google Analytics stands out as a highly valuable tool for businesses aiming to delve into comprehensive analytics effortlessly. Users applaud its user-friendly interface, customization options, ...Read more

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          Pros and Cons
          • Offers detailed insights and reports, aiding in analyzing website performance and user behavior.

          • Provides real-time analytics, enabling immediate response to trends and visitor activities.

          • Integrates seamlessly with other Google services for managing digital marketing aspects efficiently.

          • Helps track conversions, create custom reports, and set up goals, essential for digital marketers.

          • Free of cost and easy to integrate, widely used and user-friendly for data analysis.

          • Steep learning curve for beginners due to the complexity of features and vast amount of data available.

          • Challenges in navigating the platform and finding specific data, especially for new users.

          • Relies on cookies and JavaScript, impacting tracking accuracy and data completeness.

          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • AI bots are well-implemented, helping improve customer service efficiency and experience.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Google Analytics nor Helpshift offers a free trial.

          Google Analytics is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both Google Analytics and Helpshift are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Google Analytics includes SimilarWeb Pro, Mixpanel, Visitor Analytics, GoAnalyze, GingerTag, Amplitude, AppLink.io, Google Optimize, Aqvil Analytics, Analyzati and Adobe Analytics.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].