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Compare Genesys PureConnect vs Focus Contact Center

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Overview

Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      4.2

      (based on 777 reviews)

      No Reviews

      No reviews available for the product

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      ems CRM

      ems CRM

      Call Centre house

      Call Centre house

      99Rent

      99Rent

      CreditInfo

      CreditInfo

      Media and Screenshots

      Screenshots

      No screenshots available.

      Predictive Campaign Chart

      2 Screenshots

      Videos
      video-0

      7 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Genesys PureConnect offers Free Trial, but Focus Contact Center does not.

      Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

      Focus Contact Center is designed for Large Enterprises and Medium Business.

      Pricing details for both Genesys PureConnect and Focus Contact Center are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

      Some top alternatives to Focus Contact Center includes Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial, Hello Hunter, TCMS Auto Dialer, My Hotline and IntelliDialer.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].