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Compare FieldEdge vs SmartServ vs Service Fusion vs Housecall Pro

FieldEdge - Field Service Management Software
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SmartServ - Field Service Management Software
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Overview

Description

FieldEdge is field service management software that helps automate workflows, manage customer expectations, and control expenses in complex field service environments. FieldEdge offers a ... Read More

SmartServ offers everything needed to manage field service business in one flexible and affordable system. Take control of everything from the quote to the invoice, monitor technicians in ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.2/10

9.0/10

User Ratings

4.5

(14)
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Software Demo

Demo

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Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          74

          Very Good

          18

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          9

          Very Good

          0

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being ...Read more

          SmartServ stands out as a reliable tool for streamlining internal business processes with its clean interface and seamless integration capabilities. Users appreciate its ease of navigation and ...Read more

          Pros and Cons
          • Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.

          • User-friendly interface and dashboard, making it easy to navigate and use features.

          • Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.

          • Constant improvements and updates to the software based on customer feedback, enhancing user experience.

          • Customizable settings for individual users, allowing for tailored usage based on specific needs.

          • Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.

          • Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.

          • Intuitive interface with easy navigation and integration to other platforms.

          • Responsive customer support with quick query resolution and implementation.

          • Tailored trade-specific solutions provided by SmartServ.

          • Efficient in automating internal business processes and organizing tasks.

          • Excellent staff support and willingness to assist users.

          • Features and customizations may seem complex for newcomers without guidance.

          • Limited Marketplace options for additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Furnace World

          Furnace World

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither FieldEdge nor SmartServ offers a free trial.

          FieldEdge is designed for Large Enterprises, Medium Business and Small Business.

          SmartServ is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both FieldEdge and SmartServ are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to FieldEdge includes Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Fieldd, Call of Service, SmartServ, Easy Field Services, Service CRM and Fieldeas.

          Some top alternatives to SmartServ includes Service Fusion, Housecall Pro, Smart Service, Synchroteam, Fieldd, ServiceWorks, Odoo Field Service, SAP Field Service Management, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].