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Compare FieldEdge vs Service Fusion

FieldEdge - Field Service Management Software
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Overview

Description

FieldEdge is field service management software that helps automate workflows, manage customer expectations, and control expenses in complex field service environments. FieldEdge offers a ... Read More

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $125
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.2/10

9.4/10

User Ratings

4.2

(53)
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Software Demo

Demo

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Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $125
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          service-fusion pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          74

          Very Good

          18

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          37

          Very Good

          14

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being ...Read more

          Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

          Pros and Cons
          • Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.

          • User-friendly interface and dashboard, making it easy to navigate and use features.

          • Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.

          • Constant improvements and updates to the software based on customer feedback, enhancing user experience.

          • Customizable settings for individual users, allowing for tailored usage based on specific needs.

          • Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.

          • Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.

          • Streamlines scheduling and dispatching, enhancing efficiency and organization.

          • Easy to use, with intuitive features like customizable invoices and integrated customer information.

          • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

          • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

          • Provides detailed job tracking and history, facilitating quick access to work orders and customer information.

          • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

          • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

          • Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Furnace World

          Furnace World

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          GPS Fleet Tracking

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither FieldEdge nor Service Fusion offers a free trial.

          FieldEdge is designed for Large Enterprises, Medium Business and Small Business.

          Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Service Fusion begins at $125/Month, while pricing details for FieldEdge are unavailable.

          Some top alternatives to FieldEdge includes Smart Service, ServiceTitan, Housecall Pro, Service Fusion, Fieldd, Call of Service, SmartServ, Easy Field Services, Service CRM and Fieldeas.

          Some top alternatives to Service Fusion includes FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].