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Compare Empathy Logic vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud vs Pipedrive

Empathy Logic - Customer Success Software
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Overview

Description

Empathy Logic, a premier marketing technology partner, is the go-to platform for seamless customer data integration and marketing automation. This innovative SaaS solution, known as Empathy ... Read More

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $90 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

7.6/10

User Ratings
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Software Demo

Demo

Empathy Logic has not given any software demo yet

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Features

Total Features

0 Features

5 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $90 , Billed Yearly
        Pricing Pans
        • Not Available
        • Professional

          • Unified User Interface (UUI)

          • Customizable CRM

          • Guided Process / Agent Scripting

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • SpiceCSM Automation Suite

          • Visual Process Editor (Advanced Automation Nodes)

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        Pricing Page

        Pricing information not available

        spicecsm-engagement-suite pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

        Pros and Cons
        • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

        • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

        • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

        • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

        • Effective in integrating databases and ticketing systems, enabling centralized issue tracking and resolution.

        • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

        • Some customization options are restricted or controlled externally, reducing flexibility for users.

        • Visual design and agent user interface feel outdated, leading to a less engaging experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        NICE InContact

        NICE InContact

        ConnectForce

        ConnectForce

        Frost and Sullivan

        Frost and Sullivan

        Media and Screenshots

        Screenshots
        Dashboard

        1 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Empathy Logic nor SpiceCSM Engagement Suite offers a free trial.

        Empathy Logic is designed for Large Enterprises, Medium Business and Small Business.

        SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for Empathy Logic are unavailable.

        Some top alternatives to Empathy Logic includes SpiceCSM Engagement Suite, Intricately, ClientSuccess, Custify, Salesmachine, Cordlogue, Scal-e, CRMSuite, Intelliad and M Intelligence.

        Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Pipedrive, Freshsales, Salesflare, Close, Vendasta, Keap, ClickUp, Zoho CRM, Salesforce, Thryv, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].