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Compare Close vs Freshsales vs Salesforce Sales Cloud vs Pipedrive

Close - CRM Software
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Overview

Description

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Starts from $19 , monthly
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

8.6/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

15 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , monthly
          • $9 , yearly
          Pricing Pans
          • Base

            $29

            /user/month

            • Unlimited accounts contacts and opportunities

            • Two-way email sync: send and receive emails directly in Close

            • Built-in calling & SMS. Bring your number or rent a number from Close

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          • Startup

            $59

            /user/month

            • Automated workflow sequences to follow up on deals assign leads and more

            • Leverage AI tools to spruce up emails

            • Call more leads in less time with a Power Dialer

          • Professional

            $109

            /user/month

            • Everything in Startup plus:

            • Use Custom Activities to track unique steps in your sales process

            • AI Lead Summaries bring you up to speed in seconds

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          • Browse all pricing plans
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

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          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

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          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

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          Pricing Pageclose pricingfreshsales pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Exceptional customer support with fast response times and regular updates that reflect user feedback.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Effective sales pipeline management, deal tracking, and task organization for better productivity.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots
          All Leads

          12 Screenshots

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Close and Freshsales offer a Free Trial.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Close Starts at $19/user/month when monthly whereas for Freshsales Starts at $9/user/month when yearly.

          Some top alternatives to Close includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].