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Compare ChurnZero vs MetaCX

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MetaCX - Customer Success Software
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Overview

Description

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and ... Read More

MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email ... Read More

Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.5

(1)
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Software Demo

Demo

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View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      723

      Very Good

      23

      Good

      2

      Poor

      0

      Terible

      1

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots
      ChurnZero screenshot

      2 Screenshots

      No screenshots available.

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      ChurnZero offers Free Trial, but MetaCX does not.

      ChurnZero is designed for Large Enterprises, Medium Business and Small Business.

      MetaCX is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both ChurnZero and MetaCX are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to ChurnZero includes Parlor, ClientSuccess, Totango, Custify, Salesmachine, Planhat, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to MetaCX includes SpiceCSM Engagement Suite, Parlor, ClientSuccess, ProsperStack, Custify, Planhat, Ecosystems, Freshdesk Customer Success (Formely Freshsuccess), Valuecore and NICE Satmetrix.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].