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Compare Callbell vs LivePerson vs ZoomInfo Chat

Callbell - Live Chat Software
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Overview

Description

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, ... Read More

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.8/10

8.9/10

User Ratings

4.4

(24)
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Software Demo

Demo

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Features

Total Features

7 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          15

          Very Good

          2

          Good

          0

          Poor

          2

          Terible

          1

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Expert's Review generated by AI

          No Expert ai Review available for the product

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Pros and Cons
          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • User-friendly interface with neat features for engaging with customers effectively.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          • Inconsistencies in product guidance and advice can be challenging for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          LG

          LG

          Hugo Boss

          Hugo Boss

          TheHealthyhome.me

          TheHealthyhome.me

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Connections

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Callbell offers Free Trial, but LivePerson does not.

          Callbell is designed for Large Enterprises, Medium Business and Small Business.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Callbell and LivePerson are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Callbell includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Provide Support, Smartchat, Sirena, LivePerson, LinkedChat and Freshchat.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].