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Compare Brand24 vs BirdEye

Brand24 - Reputation Management Software
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BirdEye - Reputation Management Software
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Overview

Description

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are ... Read More

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Entry Level Pricing
  • Starts from $119 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $119 , yearly
          • Not Available
          Pricing Plans
          • Individual

            $149

            /month

            • For tracking a small brand

            • 3 keywords

            • 2K mentions / mo

            Show more +

          • Team

            $199

            /month

            • Ideal for startups and small businesses.

            • 7 keywords

            • 10k mentions / mo

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          • Pro

            $299

            /month

            • Ideal for growing businesses and small agencies.

            • 12 keywords

            • 40k mentions / mo

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          194

          Very Good

          42

          Good

          6

          Poor

          1

          Terible

          1

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Expert's Review generated by AI

          Brand24 is a powerful tool with standout features that cater to diverse marketing needs. Users appreciate its user-friendly interface, making navigation and customization a breeze. The real-time ...Read more

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          Pros and Cons
          • User-friendly interface with intuitive navigation and customization options.

          • Real-time tracking feature providing up-to-the-minute insights.

          • Accurate sentiment analysis gauging the overall tone of conversations.

          • Excellent customer service and support.

          • Robust set of features for social media monitoring and analytics.

          • Limited integrations with platforms like YouTube and LinkedIn.

          • Lack of detailed reports and API access for advanced data fetching.

          • Challenges in keeping up with new updates.

          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • User-friendly platform with quick issue resolution.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Uber

          Uber

          Stanford University

          Stanford University

          Carlsberg

          Carlsberg

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          9 Screenshots

          screenshots

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Brand24 and BirdEye offer a Free Trial.

          Brand24 is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Brand24 begins at $119/month when yearly, while pricing details for BirdEye are unavailable.

          Some top alternatives to Brand24 includes Cloud90, ReviewBuzz, Mentionlytics, Mention, Reputation.com, Brandwatch, BrandMentions, Smintly, Reputation Studio and ReviewGain.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].