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Compare BirdEye vs Trustpilot

Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $200
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

9.8/10

User Ratings

Features

Total Features

14 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $200
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          trustpilot pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          10126

          Very Good

          24

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          Trustpilot has garnered high praise over the past year for its user-friendly platform and excellent service. Users appreciate the ease of navigation, colorful layout, and the extensive selection ...Read more

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          • Easy to use site, colorful, explanatory, and useful.

          • Great service with fast response time.

          • Allows honest reviews for informed decision-making.

          • Trustworthy and accurate platform for reviews.

          • Some extreme opinions can flood the platform, affecting the credibility of reviews.

          • Limited customization options and advanced functionalities in the platform.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          Trustpilot Demo - Review Dashboard

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          BirdEye offers Free Trial, but Trustpilot does not.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Trustpilot is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Trustpilot begins at $200/Month, while pricing details for BirdEye are unavailable.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Trustpilot includes ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved, FreshReview, Reeview and ReviewGain.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].