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Compare BigCommerce vs HelpOnClick vs ZoomInfo Chat

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Overview

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $7.20 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.6/10

8.9/10

User Ratings

3.7

3.6

(2)
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Software Demo

Demo

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Features

Total Features

20 Features

22 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $7.20 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • 100 chats per month

            • 5 departments

            • 1 website

            Show more +

          • Advanced

            • Unlimited chats

            • Unlimited departments

            • 5 websites

            Show more +

          Pricing Page

          Pricing information not available

          helponclick pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          4

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more

          HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more

          Pros and Cons
          • Intuitive and easy to use, even for non-developers.

          • Excellent customer service and support.

          • Robust product management tools and customizable themes.

          • Seamless integration with various third-party applications.

          • Fast and responsive support available.

          • Limited selection in Marketplace for additional apps and connectors.

          • Some aspects like product categories can be complicated to set up.

          • Richness of features can be overwhelming for newcomers without proper support.

          • Easy to use with a responsive interface, suitable for both tech and non-tech users.

          • Customization options are a game-changer for websites, making customer support efficient.

          • Integration with commonly used website platforms like WooCommerce and Magento.

          • Pricing model and ease of setup are appreciated.

          • Effortless integration into websites and good feedback from customers.

          • Higher pricing and additional service charges may feel excessive to users.

          • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.

          • Lack of chat support, only available through email and call.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Twirly Girl

          Twirly Girl

          Woolrich

          Woolrich

          Spearmint LOVE

          Spearmint LOVE

          No Customers information available.

          Media and Screenshots

          Screenshots
          BigCommerce_Screenshot 1

          7 Screenshots

          screenshots

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpOnClick offers Free Trial, but BigCommerce does not.

          BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

          HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpOnClick begins at $7.20/User/Month when Billed Yearly, while pricing details for BigCommerce are unavailable.

          Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

          Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].