Compare Airbrake vs Userback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Airbrake (52) Get Quote Get Quote	Userback (180) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Starts from $29	Starts from $14 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	9.1/10
User Ratings	4.5 (21)	4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	12 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$29	$14 , Billed Yearly
Pricing Plans	Not Available	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 21 reviews)	4.7 (based on 113 reviews)
Rating Distribution	Excellent 40 Very Good 12 Good 0 Poor 0 Terible 0	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Airbrake stands out as a reliable tool for error tracking and monitoring system performance. Users appreciate the instant visibility of errors, especially with the Slack integration, which ...Read more	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Provides instant visibility of errors through Slack integration, allowing quick notifications. Easy to use with clear and detailed event searches, enhancing error tracking efficiency. Integrates well with existing systems and codebases, offering seamless integration. Offers real-time error reporting with detailed stack traces and environment details. Supports various languages and platforms, eliminating the need for multiple tools. The UI could be more appealing and user-friendly, with room for improvement. Ongoing improvements needed in the web interface for better usability. Pricing could be considered high, especially for certain features.	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Provides client-friendly interface, making it easy for clients to provide feedback and suggestions. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers. Limited customizations for the widget's position on the screen.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Pivotal Tracker 4 (303 reviews) Assembla 4.2 (213 reviews) ProjectManager.com 3.8 (799 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Media and Screenshots

Screenshots	7 Screenshots	8 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Sentry 4.2 Bugsnag 4.4 Zoho BugTracker 4.4	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Airbrake and Userback offer a Free Trial.

Airbrake is designed for Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

Pricing for Airbrake Starts at $29/Month whereas for Userback Starts at $14/Month when Billed Yearly.

Some top alternatives to Airbrake includes Sentry, Bugsnag, Zoho BugTracker, Rollbar, TrackJS, BugHost, Bug-Track.com, Disbug, EventSentry and Crash Catch.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Airbrake vs Userback

Airbrake

Userback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure