- Promotions Management
- Order Management
- Multi-store Management
- Loyalty Program
- Catalog Management
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Promotions Management is a means of attaining the goals of a marketing campaign by the well-coordinated employment of several promotional strategies that are designed to reinforce one another. Promotions can take place in various settings, including business, marketing, and careers. Companies and small enterprises frequently use product promotions to attract new clients. A product's marketing is intended to draw attention to a new brand or a specific item. Promotion management determines how much attention each aspect of the promotional mix should receive and what percentage of the budget should be allotted to each piece.
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting the order, picking, packing, and shipping the things indicated in the order, and lastly tracking them until they are delivered are all part of the process. After a customer places an order and pays for it, the order management procedure begins. The order information is sent to the inventory department of the store, where warehouse staff handles the picking, packing, and shipping. The process concludes with the store contacting the consumer to see if they were satisfied with their purchase.
Inter-store transfers are made simple with a multi-store management system. Low inventory levels may result from moving merchandise from one location to another or allowing managers to split inventory between a filled store and an additional area while waiting for a new order from suppliers. Using a POS system to connect chain stores successfully optimizes inventory management and new revenue streams. Multi-store management necessitates juggling the demands of numerous activities, each of which is often distinct in some way. If you don't apply the proper method, achieve the particular commercial benefits that good multi-store management should provide.
Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep customers. They're made to encourage repeat business by rewarding customers for sticking with a retailer or brand (hence the name). The larger the benefits, the more frequently a customer patronizes the merchant—and the more they spend. Loyalty programs are significant for high-volume businesses that rely on repeat business. Because it costs more to recruit a new consumer than it does to sell to a current one, the prospect of building a loyal following is critical to adding value. These programs can foster true brand loyalty when interwoven into the customer's daily routine.
Catalog management is a procedure that allows brand suppliers to supply high-quality product data in a buyer's preferred format across an entire catalog of SKUs. To sell effectively, your sales teams, retailers, and other distributor partners need the most up-to-date product information, price, and digital assets for every product you offer. However, keeping up with the demands of so many stakeholders can be difficult. With a modern approach to catalog management user can handle the complexity of changing requirements at the speed of a business reclaim control of sales enablement for your whole product catalog. Online catalogs can be designed and edited with the help of a catalog management system.
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can also be a pitch to educate audience on your brand's worth or keep them engaged in between transactions. Anything in between is also possible. It is employed in the contact management business since it can assist you in informing your customers about new products or offers by incorporating it into your marketing automation efforts. Through various forms of marketing emails, it can also play a key role in your marketing strategy by generating leads, raising brand awareness, creating connections, and keeping customers engaged in between transactions.
In retail and e-commerce, returns management entails interacting with customers who want to return a product and collecting, arranging, and restocking inventory that has been returned or exchanged. Customer service, logistics, and inventory management all play a role in the returns management process. Returns management is not used for every client order and extends beyond the final delivery. You may drastically reduce losses by using undamaged returned items to replace warehouse inventory by carefully vetting and sorting returned products and working closely with suppliers. The proper implementation of this process allows management to manage the reverse product flow properly, discover possibilities to prevent unwanted returns, and maintain control over reusable assets like containers.
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This comprises the storage and processing of raw materials, components, and finished goods and the administration of raw materials, components, and final products. Balancing the hazards of inventory gluts and shortages is especially difficult for organizations with complicated supply chains and manufacturing processes. To achieve these balances (MRP), firms have developed many inventory management strategies, including just-in-time (JIT) and materials requirement planning, to achieve these balances (MRP). Because a corporation typically wants to sell its finished goods within a short time, typically a year, inventory represents a current asset. Before inventory can be included in a balance sheet, it must be physically counted or measured.
An organization creates and controls marketing and sales processes, people, policies, and platforms to offer goods and services indirectly through partner firms through channel management, which includes resource allocation. These operations aim to maximize revenue while keeping costs as low as feasible. The main goal of channel management software is to boost productivity by managing a group of channel partners. This entails better enabling, training, and engaging partners to generate more revenue at a reduced cost. Businesses must set clear goals for each channel when developing their channel management solutions. A medium is how you want to offer your goods or services to your target audience.
SEO (search engine optimization) increases exposure in relevant, targeted keywords (SERPs) on search engines such as Google, Yahoo!, and Bing. It makes use of a variety of strategies and approaches to raise your exposure, which can lead to more visitors to your website. Your organization or agency's supervision of your SEO strategy is referred to as SEO management. Your team or agency develops, manages, and updates your plan as part of SEO management to maximize your results and meet your marketing, sales, and business objectives. Therefore, it's essential to comprehend SEO-relevant planning, whether your company works with an agency or controls your strategy yourself. As a result, you'll be able to lay the groundwork for a strategic plan that generates money for your business.
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Zepo is an all in one e-commerce solution that makes it easy to design online store. It is flexible, powerful and affordable. Packed with features like shopping carts, SEO, customer accounts, wish lists and much more, Zepo allows to run a full featured online store at maximum efficiency. Choose from thousands of free website templates or design theme using HTML/CSS.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta