Overview of Vox CPaas

Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifications serve as a way to keep users informed and aware of any changes or events within the software. One of the key functions of alert notifications is to notify users about any important updates or changes within the software. This can include software updates, new feature releases, or system maintenance. By receiving these notifications, users are able to stay up-to-date with the latest developments and improvements to the software

Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, and speakers. The function is available on the Professional and Enterprise plans and unlimited incoming calls. When a visitor selects the Call Me button, they will be given the option of calling from their computer or their phone. You will see that the visitor is dialing from a computer and will receive a call from a system. When a visitor clicks the Call Me button and then picks the call by phone option, a plan will call them. When a guest calls from a phone, your agent will be able to view the visitor's phone number.

Two Factor Authentication, also known as 2FA, is a security feature that adds an extra layer of protection to your online accounts. It requires the user to provide two forms of authentication in order to access their account, making it significantly more difficult for hackers to access sensitive information. The first factor of authentication is usually a password or a PIN. This is something that the user knows and is required to enter in order to log in. The second factor is typically a one-time verification code that is

Data privacy is a critical feature of any software that deals with sensitive information. It refers to the protection of personal and confidential data from being accessed, shared, or used without proper authorization. In simple terms, it is the right of individuals to control the use of their personal data. One of the key aspects of data privacy is ensuring the security of sensitive data. This includes measures such as encryption, firewalls, and regular backups to protect the data from cyberattacks and unauthorized access. Additionally, data