8.8
Spot Score
Optimize your call center with Voiptime.
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Voiptime offers custom pricing plan
Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, which has significantly reduced call transfers and improved customer satisfaction by minimizing wait times. The customizable IVR and two-way CRM integration provide ...Read more
Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Easy to use and implement, with quick setup time.
Two-way CRM integration for real-time access to client information during calls.
Facilitates improved communication channels and customer service.
The richness of features may be overwhelming for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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