9.6
Spot Score
Transforming user experience, one study at a time.
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Starts from $49/User
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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Showing 131-140 out of 339
AU
Anonymous User
11/11/22
"Brilliant to recruit and run tests within the same platform, needs some design love"
What do you like best about Userlytics? Recruitment was a breeze, perhaps the fastest I've experienced. The combination of in-tool recruitment and account manager support where needed gave us all we needed. Out-the-box Userlytics had everything we needed. What do you dislike about Userlytics? The experience is very clunky. It took half a day of Q&A with an account manager to understand how to use some of the basics.I expect more from a new b2b SaaS solution, especially one that works in the ...
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LT
Love TruTube
11/10/22
I love Userlytics
I love Userlytics, helps me feel like a part of something positive in the world!!!!! Great company
AH
Adrian Herrero
11/10/22
Userlytics works!!!
I have been with userlytics for quite a short time, but I can say is real. I completed my task and received my payment as they promise.
AU
Anonymous User
11/10/22
"Great Platform for Uncovering UX Issues & CRO Opportunities!"
What do you like best about Userlytics? Userlytics is very easy to use and tests are turned around very fast. Videos are high quality and provide a ton of insights. The interface makes it easy to view the tests, take notes, share the videos, etc. What do you dislike about Userlytics? Sometimes there are testers who don't follow the steps properly or have poor video quality, however Userlytics has always replaced those videos for me right away. What problems is Userlytics solving and how is ...
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MH
Marina H
11/09/22
"Great tool for UX Research with broad functionality"
What do you like best about Userlytics? I really love supportive account and operations management and williness to help in all kinds of issues and tasks. Features variety is also a huge advantage, I see that the tool is constuntly improving and adding new useful features such as moderated mobile app testing. What do you dislike about Userlytics? Transcription feature might be improved, at least interviewer - participant speach should be divided for better understanding and quicker ...
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11/09/22
Awesome Experience!!!
Quick pay, awesome experience!
AU
Anonymous User
11/09/22
"It streamlines our teams UX research"
What do you like best about Userlytics? The ability to gain insight very quickly. What do you dislike about Userlytics? Not being able to see all candidates pre-screening answers in one consolidated view. What problems is Userlytics solving and how is that benefiting you? It enables our team to test initial concepts quickly, allowing us to iterate at speed.
AS
Alana S
11/08/22
"High-quality research panel with stellar customer service"
What do you like best about Userlytics? I've been extremely satisfied with UserLytics over the past 2+ years. The quality of their participants is very high. In addition to that, their customer support team goes above and beyond to answer my questions quickly, do custom recruiting for me, and just be all-around helpful. What do you dislike about Userlytics? Nothing discovered yet! In full transparency, I do work for a consumer-facing company (not B2B), so I can't speak to using their panel ...
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WG
Whitney G
11/08/22
"I have been using Userlytics for five years now and it only gets better."
What do you like best about Userlytics? The tool has improved quite a bit in terms of functionality and usability. I love that whenever I have a question, my account representative answers them right away. What do you dislike about Userlytics? Sometimes I get lost on how to perform a certain task, but I am able to ask questions and get immediate answers so my struggles aren't many and don't last too long. What problems is Userlytics solving and how is that benefiting you? It is helping my ...
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AU
Anonymous User
11/08/22
"Robust moderated and unmoderated tool that makes user testing easy"
What do you like best about Userlytics? It's easy and quick to recruit the right participants for my tests, and the tool offers lots of useful functionalities and question types to build an effective test. The testing interface for moderated is easy to use and has many options at your fingertips. What do you dislike about Userlytics? I would like more robust reporting and analysis features, like creating better reports directly within the tool, being able to identify insights more easily, ...
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