- User Journeys
- Seamless Integration
- Visitor Insight
- Library Management
- Templates
Collaborate Around Customer Journeys
Starts from $2,763.00per month when Billed Yearly, also offers free forever plan
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Introducing TheyDo, the ultimate platform for collaborative customer journey management. Empowering service designers and managers at customer-driven companies, TheyDo revolutionizes the way teams align and work together to craft exceptional customer experiences. Unlike conventional mapping tools, TheyDo presents a comprehensive ... Read More
When utilizing a website, a user journey is a path that a user can take to attain their goal. User journeys are used to identify multiple routes for users to reach their goals as quickly and efficiently as possible while creating websites. This journey will frequently include several website pages and decision points that will guide the user from one step to the next. The user journey is a diagram that depicts the current path that a typical user may take to achieve their goal. After that, the path is modified to create an 'ideal' user journey free of frustration. Traditionally, the output is a flow diagram that shows each page and decision point along the process.
Seamless integration refers to the ability of a software or system to seamlessly connect and work together with other software or systems without any disruptions or inefficiencies. This feature allows for a smooth and continuous flow of data and communication between different parts of a system, ensuring a seamless user experience. Seamless integration eliminates the need for manual data entry or data transfers, as it automates the process of exchanging information between different systems. This not only saves time and effort but also minimizes the risk of
Visitor Insights is an event-based system used to track millions of pageviews without jeopardizing the accuracy of your previous data or blowing your budget. The visitor insights page grouping tool may analyze and aggregate performance data for similar but critical sites, such as a product inventory. It uses precise performance indicators from the front-end, back-end, and network layers to figure out what's slowing down a site's performance. It optimizes the site based on the location of the most important visitors and the platforms and browsers they choose. It determines how different pages on a site perform for other visitors as they visit, or it uses past data to discover performance spikes.
Library management is a branch of institutional management that focuses on the problems that libraries and library management practitioners. Normal managerial obligations, intellectual freedom, and fundraising responsibilities are all part of library management. Issues addressed in library management frequently overlap with those faced in managing non-profit organizations. Organizing and negotiating the acquisition of materials, Interlibrary Loan (ILL) requests, stacks upkeep, managing fee collection, event planning, fundraising, and human resources are all core functions of library management. To accomplish the library's objectives, library administration entails efficient and effective management of material (information sources), machines, persons (human resource), technology, and money. As a result, the librarian serves as both a manager and an administrator.
Templates are pre-designed formats or layouts that are used as a starting point for creating various documents or designs. They serve as a framework or guide for users to easily create their own customized content. Templates are commonly used in software applications such as word processors, graphic design programs, presentation software, and website builders. One of the key features of templates is their ability to save time and effort. By using a pre-made template, users can skip the initial set-up process and focus on adding their own unique
Real-time collaboration is a software feature that enables multiple users to work together on a project simultaneously, regardless of their physical location. It allows team members to collaborate in real time, making real-time decision-making and problem-solving possible. With real-time collaboration, team members can securely share and access documents, spreadsheets, and other files in real-time, enabling efficient and effective collaboration. This feature also allows for real-time communication between team members through instant messaging or video conferencing, eliminating the need for constant
Alerts, or notifications, are a crucial feature of any software as they provide timely and relevant information to the user. These notifications typically appear as pop-up messages or banners on the user's screen, alerting them to important events or updates within the software. One of the key advantages of alerts is their ability to keep users informed in real-time. This can be especially helpful for time-sensitive tasks or urgent updates that require immediate attention. For example, an email client may send an alert when a
Starts from $2,763.00 when Billed Yearly, also offers free forever plan
Yearly plans
Show all features
Mapping
20 Journeys +1 Board
Linked insights across journeys
Custom share links
Realtime collaboration
PDF Export
8 Users + Unlimited Viewers
Management
$2,763.00
per month
All features from Mapping Plus,
60 Journeys +3 Frameworks
SSO
Goal tracking
Product Management integrations
Custom templates & taxonomy
20 Users + Unlimited Viewers
Governance
$5,417.00
per month
All features from Management Plus,
140 Journeys + 5 Frameworks
Data integrations
Governance Coaching
Granular Access Management
Custom drivers (coming soon)
40 users + Unlimited Viewers
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Disclaimer: Pricing information for TheyDo is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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Location
Amsterdam, Noord-Holland
Introducing TheyDo, the ultimate platform for collaborative customer journey management. Empowering service designers and managers at customer-driven companies, TheyDo revolutionizes the way teams align and work together to craft exceptional customer experiences. Unlike conventional mapping tools, TheyDo presents a comprehensive framework that allows seamless management of customer journeys across various teams, products, and locations. For professionals who prioritize cross-functional collaboration as the cornerstone of customer experience excellence, TheyDo simplifies the process of aligning on customer journeys, enhancing team coordination and decision-making. By utilizing TheyDo, teams can effortlessly maintain alignment on evolving customer journeys, a feat that was previously challenging. This platform offers improved workflow efficiency through collaborative journey mapping, proactive issue identification, and automated notifications regarding journey updates. Teams can now have a holistic view of customer journeys from start to finish, enabling them to make strategic decisions faster and optimize the overall customer experience. With an emphasis on transparency and coordination across functions, TheyDo drives cohesive customer experiences within experience-focused organizations. TheyDo is the go-to solution for professionals seeking to streamline collaboration, enhance visibility, and ensure continuous alignment on customer journeys. Elevate your customer experience strategy with TheyDo and witness the transformative impact on your organization's journey management process. Collaborate effortlessly, innovate seamlessly, and exceed customer expectations with TheyDo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta