Synthetix In-depth Pricing Details

Natural Language FAQ search for your website

Live Chat with AI-powered answer suggestions and best-in-class security

Internal agent/employee knowledge-base with collaboration features

Real-time analytics dashboard

Includes features of Standard plan, plus

Includes one agent seat licence and 3000 customer sessions per month

Customised customer interface to match your website and branding

Search multiple knowledge silos

Includes features of Professional plan, plus

Add advanced services such as Virtual Agent chatbots, customer callback and Intelligent Web Forms

Zero session fees

Active user model for agent licences, minimising costs for large contact centres