SolarWinds MSP Anywhere Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

Great product with some amazing features on the way

What do you like best? Very easy and intuitive to use. Has great remote background features. What do you dislike? Switching between monitors can be cumbersome. Currently doesn't have a feature to lock agent input. UI integration with Solarwinds RMM is sometimes inaccurate. What problems are you solving with the product? What benefits have you realized? Able to remotely troubleshoot user issues, leading to time and money saved that would have otherwise been spent on going on-site.

Take Control

What do you like best? Very easy to use. Functional. Fits our needs. What do you dislike? Mobile has some issues on iOS and doesn't allow control, only viewing. What problems are you solving with the product? What benefits have you realized? Remote Control for clients.

Best remote control tool

What do you like best? It just works every single time. Across Windows and OS X. It is incredibly reliable. What do you dislike? I wish I could use it on iOS and Android. What problems are you solving with the product? What benefits have you realized? Faster resolution to customer support issues without having to walk the end users through connection to me.

One of the best products I have used!

What do you like best? It is very intuitive and easy to use. The system info page for each device you remote into is spectacular. The ability to generate the "calling cards" has opened up a new way for us to provide remote service to end users who do not want to purchase a contract. What do you dislike? There is not a whole lot that I dislike about the software. The main thing I would like to see is that when you connect to a computer it goes right to the remote control page instead of ...

Take Control works

What do you like best? it has multiple features, command prompt and reboot/reconnect are my favorite. its fast. file transfer is nice too What do you dislike? can't think of any, it works well take control What problems are you solving with the product? What benefits have you realized? any problem that can be solved remotely

Easy to use take control

What do you like best? The interface is easy and straight fwd. End users have ease of interface as well for connection What do you dislike? The file controls and background task could be easier to use What problems are you solving with the product? What benefits have you realized? The app allows for remote access to remote devices. increases

Great Remote Control Tool

What do you like best? We use Take Control both as the stand alone version as well as the one integrated with NCentral. I am very happy with the product, as it works great to remotely manage our client devices. It is cross platform and provides additional functionality like command line, registry editor, etc. beyond just the desktop interface. I use it on a daily basis and am a fan of the product. What do you dislike? The only issue I’ve run into is on my Mac. It initially works fine. ...

Take Control review

What do you like best? I like the ability to use Take Control right from the RMM dashboard. What do you dislike? I do not like the inability to automatically record and what is done in a take control session What problems are you solving with the product? What benefits have you realized? Take Control allows me to provide remote support to end users very quickly and efficently

Easy to use, good feature updates

What do you like best? The ease of use is very good. Anything that has been lacking has been usually updated/upgraded to make ease of use better along with other feature updates that are very useful. What do you dislike? Biggest issue is not having automatic session recording. We recently had an issue where we needed to see what was done in a session by a former employee. Automatic session recording would have been huge in that instance. What problems are you solving with the ...

Great easy to use convenient product

What do you like best? Ease of use integrated into the N-able product What do you dislike? There's nothing I actually dislike in this product What problems are you solving with the product? What benefits have you realized? Usually desktop related issues/licencing issues etc