Reputology

Just what we needed!

What do you like best? This product is streamlined. It's easy to navigate and looks really nice too. I couldn't imagine another product that would outperform the user experience of Reputology. The support team behind the product is awesome too! We have enjoyed working with our rep to help better understand the product and tailor it to fit our needs. They've been very responsive and receptive of feedback. What do you dislike? I dislike that we didn't find the product earlier! Beyond ...

Great Product!

What do you like best? When it comes to monitoring and protecting your online reputation this is a great tool. What do you dislike? Nothing at all about this program made me dislike anything. What business problems are you solving with the product? What benefits have you realized? I was using this program to help a client rebuild her reputation.

Reputology is a great social media feedback monitor

What do you like best? This system monitors all of our social media reviews, from Facebook, Open Table, Yelp, Trip Advisor and more. It is awesome to get reports with all of the information and guest comments in a concise single report/email. It makes things much easier to keep up with. What do you dislike? It would be nice if there was a way to link the ability to respond rather than having to log in to each individual platform. What business problems are you solving with the ...

Great Way To Monitor Guest Satisfaction

What do you like best? I like that I am able to get a bundle of information about what people are saying about us delivered to me via the web. What do you dislike? We have not found anything yet that we dislike Recommendations to others considering the product don't hesitate it is a great product. What business problems are you solving with the product? What benefits have you realized? We are able to quickly react or proactively respond to our guests needs.

Excellent review management platform

What do you like best? Reputology aggregates reviews from many of the most popular sources into one view, but allows you to segment the reviews in various ways making review management at the Enterprise or independent location extremely easy and convenient. What do you dislike? I haven't found anything yet to say I dislike at all. The one item I'd like to see is a more transparent white label option whereon a user viewing source code wouldn't see references to Reputology. What ...

Great program.

What do you like best? Great customer service. Great program. Truly improves our ability to monitor our online presence. Makes the online reputation game a fun process! What do you dislike? I can't think of anything. The product does everything that I want it to do. Recommendations to others considering the product Try it. What business problems are you solving with the product? What benefits have you realized? Streamlining our ability to monitor our online reviews.

Fantasitc overall experience with Reputology

What do you like best? In order to better monitor our 40+ hotels' review sites we signed our portfolio up for Reputology accounts approximately 2 years ago. The program accurately and efficiently accumulates all reviews for our hotels from multiple review sites, and allows them to be accessed and responded to from one central location. A lot of our hotels found the daily email summary very helpful as they did not have to login to the program to get reviews and the reviews "came to them." ...

Streamlined interface makes Reputology a pleasure to use

What do you like best? I've just begun to use Reputology, and I'm very pleased with how easy it is to use. The interface is set up in a very organized manner and I can quickly and easily access the information I need. What do you dislike? There's nothing I've found to dislike. Great product. Recommendations to others considering the product You won't regret going with Reputology. Great support as well. What business problems are you solving with the product? What benefits have you ...

Streamlined online reputation management

What do you like best? The easy to navigate backend and aesthetically pleasing email summaries. Not too much clutter. Simple, but comprehensive aggregation of your online reputation on all the major review sites. Their customer service team has been a dream to work with and made our transition from another service seamless. What do you dislike? Would like to see integration with Twitter, but their Hootsuite app allows us to see all incoming comments from social media and Reputology at ...

Very intuitive

What do you like best? I like best having all reviews in one place and the email alerts every time a new review is posted on any site. It's big time saver. Reputology is a very intuitive and easy to use. What do you dislike? At this point, I haven't found anything about Reputology that I don't like. What business problems are you solving with the product? What benefits have you realized? Brand monitoring in one place is key. We are able to respond to reviews as needed in a timely ...