Instant insights for smarter customer service decisions.
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QEval offers custom pricing plan
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Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.7/10
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
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Outbound Call Center
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XCALLY offers custom pricing plan
8.8/10
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
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Outbound Call Center
Inbound Call Center
Concurrency Support
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Starts from $50/User/Month
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Product Description
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
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UJET offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
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Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
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ice Contact Center offers custom pricing plan
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Product Description
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
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VoiceIQ offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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RingCentral Contact Center offers custom pricing plan
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Product Description
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
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ipSCAPE offers custom pricing plan
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Product Description
SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, revealing intricate connections between business variables. SmartSpeech is the ideal solution for monitoring ...
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SmartSpeech offers custom pricing plan
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Product Description
Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...
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Voyc offers custom pricing plan
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