9.4
Spot Score
Connect with customers. Streamline communication. Boost conversions.
Add to compare
Olark offers custom pricing plan
Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The platform's simplicity and user-friendly interface make it a valuable tool for engaging with customers effectively. While some users mention the need for more advanced ...Read more
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
Provides basic features needed for customer chat, such as automated responses and chat management tools.
Offers customization options for branding and messaging, enhancing user experience.
Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
Log in Required to View Reviews
Filter results
Sort by :
Showing 41-50 out of 250
AU
Anonymous User
07/01/19
"One of the Best website chats"
What do you like best about Olark? Olark is like one of the most important ways to chat with our customers on the website. I'd say that this is like the easiest way to accommodate customer and people who visit the website. Basically, you're able to chat with the customer just by getting their names and numbers. Another one would be the fact that you're able to solve the problem efficiently and effectively. There is also feedback at the end for the customer representative which is pretty ...
Read more
JZ
Julie Z
06/25/19
"Easy to navigate"
What do you like best about Olark? I like that Olark is very easy to use, very quick and I can chat with multiple clients at once. What do you dislike about Olark? I would like more options on the sounds settings. What problems is Olark solving and how is that benefiting you? I am solving problems with clients getting our mobile locations, and obtaining their pet records.
KK
kevin k
06/05/19
"Added huge value to our pay for click campaigns"
What do you like best about Olark? It's really simple to install on your website, provides some great tools for an auto response without it appearing robotic and provides easy access for your web visitors to reach out and contact you What do you dislike about Olark? There is very little I dislike about it, constructive criticism it could do with some canned responses which would be useful to use when you can't quite get to respond to a customer efficiently Recommendations to others ...
Read more
JR
Jalmari R
05/15/19
""Olark Review""
What do you like best about Olark? Olark has all the expected functionalities to visit with customers and to attract with them thusly growing arrangements. The constant warning framework and client conduct investigation are extremely wonderful to utilize. This administration has totally changed how we cooperate with forthcoming customers. It's integration, client support and documentation capacities are fabulous. What do you dislike about Olark? Hmm, i can't honestly think of anything that ...
Read more
ZC
Zachary C
05/07/19
"Full customer support team for a fraction of the price"
What do you like best about Olark? With Olark you get a full customer support team for a fraction of the price. I love being able to create automated messages that pop up depending on the different web pages the visitor lands on. I choose what messages the visitor is greeted with and can A/B test each. What do you dislike about Olark? I wish that Olark had lead automated chat messages. The ability to click yes or no and direct the user through a sales process would be really ...
Read more
JA
Javelin Alerts
05/01/19
Honest Review
Noticeably, a spoofed 'malware' product.
JA
Javelin Alerts
05/01/19
Honest Review
Noticeably, a spoofed 'malware' product.
DA
Dolores A
04/30/19
""Olark Review.""
What do you like best about Olark? Olark has all the required functionalities to visit with clients and to draw in with them along these lines expanding deals. The constant notice framework and client conduct investigation are extremely great to utilize. We can help customers continuously while they are perusing our site and monitor the particular things they are mentioning. Olark has produced a huge amount of new leads for us! What do you dislike about Olark? I can't consider something I ...
Read more
AU
Anonymous User
04/24/19
"Excellent Tool. Will Generate Revenue if Using in Sales Environment."
What do you like best about Olark? It's a simple tool and it lets us interact with customers at a very important step in the buying process. The filtering and customization lets us adapt it to our site nicely. Reporting lets us measure employee performance. What do you dislike about Olark? I can't think of something I dislike. The tool is very useful. If I could make it better I might consider integrating it into other services like gmail or hubspot to manage everything in one ...
Read more
AU
Anonymous User
04/16/19
"Olark is a great tool!"
What do you like best about Olark? Love how simple it is to adjust settings for the chat, seems to be very easy for the users to use as well which is very important (we've used other chat platforms before where costumers felt lost and ended up just calling). What do you dislike about Olark? I wish it had more design options, the look is great but it would be cool to be able to implement more design elements and import our own assets to fully customize it. Recommendations to others ...
Read more
