9.5
Spot Score
Effortless automation for successful marketing.
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Starts from $45/Month, also offers free forever plan
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.
Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.
Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 661-670 out of 704
UI
User in Apparel & Fashion
09/25/19
great for ecomm startups
What do you like best? automated flows and the pre-built templates have helped alot. What do you dislike? wish the mobile app was soooooo much better. its currently not really usable at all. as ecomm is inspiring nomadic entrepreneurs, would be great to have the mobile app go up and going for those who cant always be at a desk working What problems are you solving with the product? What benefits have you realized? great to tracking email marketing as a revenue channel for ...
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CH
Caitlin H
09/25/19
Klaviyo is great.
What do you like best? I like how organized and easy the backend of Klaviyo is. What do you dislike? I wish the actual design of the backend of Klaviyo was more simple and streamlined What problems are you solving with the product? What benefits have you realized? Benefits are that we can look back at performance and it is not time consuming
AS
Audrey S
09/25/19
All your user data in one spot
What do you like best? I like that Klaviyo integrates with Segment which allows me to see a full user activity history and send sms and email at key points in their journey. What do you dislike? We are migrating from mailchimp and I don’t like the extremely long wait to export user lists. Sometimes upwards of 40 minutes. I believe it’s tied to whenever Klaviyo runs a job, but it has caused us to miss projected send times. What problems are you solving with the product? What ...
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AI
Administrator in Retail
09/25/19
Valuable Resources, Essential Functionality
What do you like best? Klaviyo offers all the email marketing functionality you can think of. For Shopify owners, integration is easy and the data/functionality carries over seamlessly. What do you dislike? To access deeper insights on the data, it can sometimes be hard to find those specific data points. You don't have access to all the data while working on your Campaigns/Flows, yet that data is available somewhere else on the platform. This creates a disjointed experience ...
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AI
Administrator in Cosmetics
09/25/19
Grow, grow, grow!
What do you like best? I love the dashboard and how easy it is to set up flows. Facebook LAL What do you dislike? a little expensive compared to other ESPs What problems are you solving with the product? What benefits have you realized? has helped to grown my business through automation
SC
Shannon C
09/25/19
Incredible predictive data and great customer service!
What do you like best? Our previous ESP was much larger, and we were never able to get the help that we needed from our account manager. Klaviyo Customer Support and our manager are so responsive and helpful, it has been an absolute game changer. Additionally, their predictive technology (anticipated purchase date, predicted LTV) have allowed us to change our outreach approach to our audiences. What do you dislike? There are definite limitations in terms of querying - no text box ...
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KH
Kate H
09/25/19
Game-Changer
What do you like best? I love how user-friendly Klaviyo is. Onboarding was great and Klaviyo has great customer service. It's been extremely easy to get up and running at a time when our business was experiencing a fairly large shift. What do you dislike? I've only been using Klaviyo for a few months, and have not noticed anything that I dislike so far. What problems are you solving with the product? What benefits have you realized? We are solving many problems with ...
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UI
User in Food & Beverages
09/25/19
powerful but limited
What do you like best? flows segments and reporting are nice and allow me to be able to better contact members based of behaviors. What do you dislike? single metric per flow, cant filter by dates in reporting. limits ability to do larger scale reporting and analytics Recommendations to others considering the product: it's useful as long as you are aware of the limitations. What problems are you solving with the product? What benefits have you realized? email ...
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UI
User in Health, Wellness and Fitness
09/25/19
Work Great
What do you like best? Ease of use and the option to use templates make sending customized emails easy. What do you dislike? There could be more options to edit photos and do more advanced things within the platform. What problems are you solving with the product? What benefits have you realized? Reaching customer segments easily in one platform.
WS
Whitney S
09/25/19
Helpful and lots of depth of info
What do you like best? The flows, the data and how it connects with our sales and tells us more. What do you dislike? it could be more intuitive and easier to use What problems are you solving with the product? What benefits have you realized? Cancellations have been great for us, tracking what does well and when
