Keepcon is an innovative customer engagement platform designed to enhance their user experience. Combining the latest in AI technology and the language expertise of skilled professionals, this system makes it possible to automatedly read and classify large volumes of data regardless of language. Keepcon also offers automated quality assurance, survey capabilities for granular categorization, enhanced social media listening, and automated document processing. All digital channels are centralized in one platform for a more efficient contact center, providing improved customer communications.