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9.2/10

Spot Score

Justworks - Payroll Software

Justworks

Efficient payroll management on the go.

4.5

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Starts from $8/Month when Billed Yearly

Justworks Reviews & Ratings

4.5

Very Good

Based on 238 ratings & 160 reviews

Rating Distribution

Excellent

(126)

Very Good

(29)

Good

(1)

Poor

(2)

Terible

(2)

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Showing 101-110 out of 160

AC

America C

10/10/19

4.5 out of 5

Many account management capabilities with Justwork

What do you like best? Justworks has an easy execution process, so we don't have to be monitoring how this is going on. Besides, it's so easy-to-use, even the staff with no platform experience can use some of Justworks's tools. Customer support is outstanding! Every issue we have always is answered properly. What do you dislike? I personally think JustWorks has only a few regions of development for integration and associates. If they could be more open to integration, by adding ...

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NS

Nikki S

09/16/19

4.5 out of 5

Justworks is Just Great!

What do you like best? I love justworks as an HRIS tool, it is very easy to use and the user interface is clean and minimal What do you dislike? I dislike that the org chart is so lengthy, I wish there was a way to minimize and filter by departments. I also wish that when you add yourself as work from home to you calendar it appears as if you are on PTO to some users. What problems are you solving with the product? What benefits have you realized? Just works has given me a ...

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FP

Freya P

08/19/19

4.5 out of 5

Really great service

What do you like best? Their user interface is really simple and easy to navigate, and it's relatively easy to find someone to talk to. They keep things up to date on compliance so we are always in the know of what we need to take account of with new state rules. What do you dislike? Don't love that our account manager changes a lot, and they aren't super reachable. It's also not the greatest that we can't integrate it with Slack as much as we'd like to, and that the platform is ...

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06/25/19

4.5 out of 5

Integrates good with 401K

What do you like best? JustWork has done a great job initial set up process for our employees. We switched insurance carriers lately, and it could all be done nicely and easy. The account manager answered to each one of our questions with transparency and even made some suggestions about rolling over deductibles. What’s great about this platform is that it offers great healthcare benefits at a fair price, that can even be affordable for small companies. It considers all the complexity and ...

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06/13/19

4.5 out of 5

Transparent platform with a trustable system

What do you like best? JustWorks is particularly good at document organization and access, so we can do these tasks quickly, and, sometimes, automatically. For example, the time taken for employee on-boarding has been dramatically reduced with the simple system provided by Justworks. It is so easy for the employees as well, as they only have to log-in and see directly the documents they are looking for (from pay stubs to healthcare insurance benefits without having to wait for someone to ...

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01/30/19

4.5 out of 5

The best interface of any PEO - so much easier to work with

What do you like best? The portal and the customer service - both rock solid. Compared to others i love the automated payroll and the zero paper submissions needed to give raises, change compensation etc. Other systems are some cumbersome and I would have to call 90000 people to get the answer. The customer service is great. I love that I have the same person and she usually responds in a few hours. We got a payroll problem fixed late one night after hours too. What do you dislike? ...

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01/30/19

4.5 out of 5

Justworks is one of my favorite things about my job!

What do you like best? I love that I know I can always count on them. There has never been a time that we haven't been able to resolve a situation and I truly feel that my Account Manager and the rest of the team always have my back. I also really appreciate that they are honest when they make mistakes. It makes me feel like they are real humans and not just COGS in a machine. They make my job easier and I couldn't do it without them. What do you dislike? The time tracking software is ...

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10/10/18

4.5 out of 5

Great Tool for Growing Company

What do you like best? I love Justworks UI and interface. It's a very easy and user friendly site for me to get the information I need. The detailed reporting of payroll by employee is so useful and helpful. What do you dislike? My biggest complaint is that it does not support international employees. This is a big ask and investment for Justworks, but having that would be incredible valuable. There are still some limitations of Employee Information. Ie, I'd like to add Product Line ...

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05/24/18

4.5 out of 5

Very helpful, supportive

What do you like best? Account managers are very responsive to HR question. What do you dislike? Should have more options in regards to healthcare plans What business problems are you solving with the product? What benefits have you realized? Employee benefits Company perks HR functions

05/23/18

4.5 out of 5

Great service

What do you like best? Justworks is a great overall platform for managing HR/payroll. I like the fact that they make it easy for companies to stay compliant and onboard/pay both employees and contractors. What do you dislike? Lacks functionality for managing international contractors, costs are a bit high and health care plan options are lacking. What business problems are you solving with the product? What benefits have you realized? Justworks provides an easy software solution ...

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