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8.5

Spot Score

Jottacloud - Backup Software

Jottacloud Reviews in April 2025: User Ratings, Pros & Cons

Secure storage, anytime, anywhere.

3.2

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Jottacloud Reviews & Ratings

3.2

Good

Based on 45 ratings & 18 reviews

Rating Distribution

Excellent

(5)

Very Good

(1)

Good

(1)

Poor

(1)

Terible

(10)

Expert's Review generated by AI

Jottacloud offers a compelling cloud service package that many users find commendable. Customers appreciate the affordability, large storage capacity, family sharing option, and good upload/download speeds. Its Google-photos-like service and commitment to Norwegian privacy are additional highlights. While some users have experienced difficulties with file ...Read more

Jottacloud pros and cons

  • Reliable and trusted backup service with good customer experience.

  • Offers unlimited storage plans at an affordable price, making it cost-effective.

  • Solid performance with fast server speeds for uploads and downloads.

  • Intuitive user interface, making it easy to use for both technical and non-technical users.

  • Changes in terms and conditions limiting storage for commercial use without clear communication.

  • Unreliable software causing file corruption in some instances.

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Showing 11-18 out of 18

CF

Carl-Magnus Fossum

07/02/19

1 out of 5

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE! Your files are not safe!They have a terrible moronic business policy. Granted i might be dumb for not reading through terms, but they literally removed and deleted ALL my files after downgrading my account to free after 3 months unpaid. Literally nothing left.I was out of the country, lost my credit card, and simply assumed that as with Dropbox they just limit your ability to upload while you are downgraded. Not the case. They completely wiped all my files, ...

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N

Nik

03/20/19

1 out of 5

Do NOT buy into this.

Do NOT buy into this.. Recently the kind people behind Jottacloud realized that their business plan with unlimited space is unsustainable, so they have started a campaign, where they simply send you a letter claiming that they think you are violating their terms of service, by using your private account for commercial purposes. They will do that whenever they feel that you use more space than is worthwhile for them. I know several clients receiving this letter in recent weeks, which ...

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PS

Palle Schultz

03/19/19

1 out of 5

Slow backup, unstable software and poor service

Slow backup, slow download, unstable software. If you are a photographer, videographer, vlogger or musician and upload videos, photographs and/or music, they will deem your personal stuff in violation of their terms and conditions, and force you to convert to a business account, no matter the nature of your content. - They will react, if you use their "unlimited" personal account, which it is NOT unlimited, no matter what they claim. I was locked out of my account, with no access to my ...

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AV

Adriaan van Dijk

09/20/18

5 out of 5

JottaCloud offers good service

JottaCloud offers good service, they usually reply pretty fast. They offer an unlimited storage plan!Although the site is a little slow. But hey, for €7.50 p/m you cannot complain for unlimited!

C

Customeruno

08/18/18

5 out of 5

The BEST Backup Solution Available

Jottacloud is one of the best cloud backup packages on the market. Yes, it's slightly more expensive than the competition but the UI is far easier to use and backups are always reliable and trusted.Previously I used Livedrive and although initially it was satisfactory, as my backup completed it started to refuse to backup certain files.I'm really glad I moved to Jottacloud - peace of mind, reliable and simple to use - 5 Stars every time!

RM

Rob Mather

06/07/18

5 out of 5

Reliable, solid and exceeds expectation...

Superb customer experience from start to finish backed up (pardon the pun) with an excellent product. The software and apps are solid performers and the server speed of up/downloads is on top form consistently. The option to have sync/backup and archive is incredibly useful and much more on offer than the usual backup solutions. Highly recommended!

MK

Maksims K.

03/16/18

5 out of 5

very good cloud service,

very good cloud service,RAW pictures displayed in WEB.

A

Asger

05/17/15

3 out of 5

An "okay" private cloud solution

Jottacloud's pricing and software is decent.As a product it seems unfinished, though.Interacting with their Backup solution and website interface is clunky.Their Camera Upload feature doesn't yet support Android intuitively.Support was brief and precise but unhelpful in my case.I have now closed my paid account at Jottacloud, and I will be using Dropbox with Boxcryptor instead.