Transforming customer engagement one call at a time.
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ipSCAPE offers custom pricing plan
ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing insights into call waiting times, enabling effective call management, and facilitating communication with customers, ultimately enhancing customer service quality. The ability ...Read more
Provides accurate time tracking, helping in call management and handling.
Easy to log in and access, making it user-friendly.
Allows monitoring of call activities and agents' performance for evaluation and improvement.
Helpful in communication with customers and resolving their issues efficiently.
Occasional errors and latency issues may occur, affecting usability.
System crashes or errors leading to interruptions in service.
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