Helpjuice

"I would recommend to any company to use it."

What do you like best about Helpjuice? It has so many things and features for redacting, the transformation of PDF in the same tool for me is the most. Also the friendly style of Helpjuice provides a better experiencie.

Helpjuice transformed customer service

PROS: Since I implemented Helpjuice I have received fewer requests for customer service so I could focus on other tasks. CONS: It would be great if the price is not so steep.

"Best Automatic Knowledge Base Software - Rated No. 1"

What do you like best about Helpjuice? It's simple and automatic. Furthermore, the platform has lots of templates to choose from for your website. What do you dislike about Helpjuice?

Easy to Use

PROS: First, the implementation was as easy as pie, thanks to the amazing support team. Second, Helpjuice provides a user-friendly interface for employees to add or update articles. The design tools help us keep our organizational knowledge fresh and rich. Not just that, the Helpjuice analytics tools are quite amazing as they help us know how employees are consuming knowledge. Overall, with Helpjuice, we have created a new focus and all our teams and employees are on the same page.

"Great Resource For Finding Answers"

What do you like best about Helpjuice? I like that I can search key words and related help juice articles show up quickly. This makes finding answers easier What do you dislike about Helpjuice?

"Best Help Desk Software Ever"

What do you like best about Helpjuice? The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers. We use it for both of those purposes. They also have a simple to use API to integrate with your services/products as needed!

"Best Help Desk Software Ever"

What do you like best? The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers. We use it for both of those purposes. They also have a simple to use API to integrate with your services/products as needed!

All the features you need and nothing you don’t

PROS: Helpjuice provided a customizable KB platform as a standalone solution. We didn’t have to incur the extra cost of a feature that was not helpful. Also, it was affordable and one of the easiest solutions to get up and running. CONS: Helpjuice APIs are not “very” nice. We have a lot of bots in place, and we would love Helpjuice to add more APIs to helps us access info from our KB using these bots.

Marvelous helpdesk solution

PROS: The search function is awesome because it provides accurate results that enable us to resolve our problems quickly. CONS: Some customization options require a bit of technical knowledge regarding HTML and coding. But Helpjuice is very helpful when you need customizations so you do not have to do it yourself.

"HelpJuice has successfully helped me"

What do you like best? I like the results-there are fewer customers asking for help which gives me more time to do other things.