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HaloITSM - Service Desk Software

HaloITSM Reviews in April 2025: User Ratings, Pros & Cons

Streamline IT service management for seamless operations.

4.6

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HaloITSM offers custom pricing plan

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HaloITSM Reviews & Ratings

4.6

Excellent

Based on 83 ratings & 16 reviews

Rating Distribution

Excellent

(16)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and development team's responsiveness and willingness to incorporate user suggestions have been commendable. Users appreciate the ease of implementation, value for money, and quick ...Read more

HaloITSM pros and cons

  • Modern interface that is easy to use and navigate.

  • Excellent technical support and responsiveness to user feedback.

  • Customizable features that cater to various business needs.

  • Quick and seamless migration to cloud-based version.

  • Some settings can be challenging to find due to high level of customization.

  • Limited documentation for certain features, requiring frequent engagement with support.

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