Groove

Love Groove!

What do you like best? I love how Groove lives on top of our Salesforce database so information is transferred and synced in real time. Also - Groove Workspaces is fantastic. Our teams are collaborating more than ever with this tool. What do you dislike? Groove analytics is fantastic and provides all you would need to know - but when you export any data out, the data pull tends to leave out some key information. Example - if I go to Groove analytics and look at 'call data', I can ...

Groove review

What do you like best? Keeping track of my daily activities so I know how to organize my day What do you dislike? It's difficult to remove people from flows sometimes, there's a glitch What problems are you solving with the product? What benefits have you realized? Staying organized, keep track of my daily tasks, which helps me hit my numbers

Grooviest Tool Out There

What do you like best? Ease of use is far superior to the competition. I've had the opportunity to use a number of these email automation and cadence tools and could not be more impressed by Groove. I've picked it up and been able to use Groove effectively in no time at all. The tracking, Salesforce integration, Gmail integration and ease of setting up templates and flows is great. Would recommend to anyone. What do you dislike? Can't say I have any real dislikes about this tool. ...

Awesome Product

What do you like best? Reliability/ efficient/ & effective/ Great Product What do you dislike? nothing to report as Groove makes the dream work What problems are you solving with the product? What benefits have you realized? When customer opens emails it gives you a sense of being in charge and having things under control. Great benefit for managing conversations with clients

5+ years Groove Customer

What do you like best? Honestly the support that we receive from Groove is impeccable. Onboarding is very easy and anything we need is just a phone call away. We would never leave Groove as a partner that we rely on to run our business. What do you dislike? We have not had any issues with the product that would qualify as a "dislike" actually. Recommendations to others considering the product: Review the sales automation features as this is more than just an email sync ...

The convenience of Groove

What do you like best? The convenience. Being able to see if potential clients have received and read emails I've sent is crucial What do you dislike? Constant notifications, but other than that I'm happy with it Recommendations to others considering the product: Your email game will be a lot more organized if you bring Groove into the mix What problems are you solving with the product? What benefits have you realized? What emails are working best for people. Some ...

eases use of CRM a lot

What do you like best? store, search and retrieve infos in CRM... What do you dislike? all the emails received from Groove...... What problems are you solving with the product? What benefits have you realized? easyly store and retrieve customer related info

Groove is an easy way to communicate with multiple people at once, I would recommend this to anyone!

What do you like best? Being able to talk to multiple people is one thing that I love best about Groove. Its super user friendly also! I actually am able to teach my coworkers on how to utilize Groove which they end up loving it too! What do you dislike? One of the downsides is the fact that sometimes creating a CSV doesn't translate well to Groove. After some tries I was able to understand it but I believe this could be changed for the better. Recommendations to others ...

Groove is an invaluable tool

What do you like best? The ability to track emails being opened for important emails is definitely my favorite feature. It gives you a great sense of whether important emails are being opened and reviewed by a customer. What do you dislike? There are few downsides to Groove. The only one I can think of is that when you send out a Groove Flow, it does generate a few more notifications than I would like. What problems are you solving with the product? What benefits have you ...

Groove is the grooviest! Love this tool!

What do you like best? Groove is so simple and intuitive to use What do you dislike? I do not have any dislikes about Groove! Recommendations to others considering the product: Sync up with your dedicated Groove Account Manager for all best practices! What problems are you solving with the product? What benefits have you realized? I am able to solve many outreach complexities with Groove. The benefits I've realized are high engagement with prospects as well as ...