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9.3

Spot Score

GoTo Resolve - Remote Access Software

GoTo Resolve Reviews in April 2025: User Ratings, Pros & Cons

Streamline support, satisfy customers.

4.4

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Starts from $39/Month when Billed Yearly

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GoTo Resolve Reviews & Ratings

4.4

Very Good

Based on 329 ratings & 417 reviews

Rating Distribution

Excellent

(256)

Very Good

(140)

Good

(18)

Poor

(0)

Terible

(3)

Expert's Review

GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users appreciate its ease of use, quick installation, and excellent video and audio quality, making it a valuable tool for providing remote assistance to clients. One key ...Read more

GoTo Resolve pros and cons

  • User-friendly interface with minimal interruptions during product usage.

  • Easy access with straightforward GUI and seamless troubleshooting options.

  • Quick installation process and excellent support for desktop and service desk issues.

  • Fantastic AI features for quick issue diagnosis and resolution.

  • Some users may face challenges with software installation, requiring extra time.

  • Limited customer support and lack of a free trial option could be drawbacks for some users.

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