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GLPI - Service Desk Software

GLPI Reviews in April 2025: User Ratings, Pros & Cons

Elevate your management with streamlined efficiency.

4.7

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GLPI Reviews & Ratings

4.7

Excellent

Based on 57 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket management capabilities and integration possibilities. The platform's intuitive graphical interface and ease of use make handling tasks a breeze, while its reporting ...Read more

GLPI pros and cons

  • Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

  • Easy to use and customize, offering a complete ITSM solution.

  • Excellent graphical interface with easy handling and reporting features.

  • Provides project and contract management, automatic inventory, and deployment in multiple environments.

  • Newcomers may find the richness of features and customizations overwhelming without proper support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

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