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9.3

Spot Score

Freshsales - CRM Software

Freshsales Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process with Freshsales.

4.6

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Starts from $9/user/month when yearly, also offers free forever plan

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Freshsales Reviews & Ratings

4.6

Excellent

Based on 1395 ratings & 533 reviews

Rating Distribution

Excellent

(447)

Very Good

(73)

Good

(6)

Poor

(2)

Terible

(5)

Expert's Review

Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the bank. Praised across industries for its intuitive interface and seamless onboarding process, users consistently highlight how easy it is to manage customer data and track ...Read more

Freshsales pros and cons

  • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

  • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

  • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

  • Highly customizable features and automation options that streamline workflows.

  • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

  • Limited features in certain areas, such as web form automation and graphical reports.

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