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8.7

Spot Score

Flexport - Drop Shipping Software

Flexport Reviews in April 2025: User Ratings, Pros & Cons

Streamline international shipping with ease.

3.3

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Flexport Reviews & Ratings

3.3

Good

Based on 69 ratings & 57 reviews

Rating Distribution

Excellent

(43)

Very Good

(0)

Good

(1)

Poor

(3)

Terible

(10)

Expert's Review

Flexport has solidified itself as a transformative player in the logistics and freight-forwarding industry, drawing consistent praise for its user-friendly platform, exceptional customer service, and innovative end-to-end solutions. The platform stands out for its real-time shipment tracking, detailed analytics, and transparency, which allow businesses to ...Read more

Flexport pros and cons

  • Exceptional customer service with a dedicated and responsive team, often praised for going above and beyond in resolving issues.

  • User-friendly portal with real-time tracking, shipment visibility, and robust analytics tools that streamline logistics operations.

  • Transparent communication and frequent updates, making it easier to manage shipments and delivery schedules proactively.

  • Comprehensive solutions for both B2B and D2C fulfillment, including tailored reports and tracking down to SKU levels.

  • Higher pricing compared to traditional freight forwarders, which may deter budget-conscious customers, especially small businesses.

  • Reports of unanticipated additional charges and "bait-and-switch" pricing experiences that frustrated some users.

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