8.4/10
Spot Score
Efficient help desk solutions for exceptional customer service.
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Starts from $15/User/Month when Billed Yearly
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LH
luke hasell
09/18/21
Brilliant software
PROS & CONS What are the best aspects of this product? We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all the team enjoy using it on pc or on their phones. The automations help massively too and have definitely saved us lots of time. The layout UI is great, simple and configurable. What aspects are problematic or could work better? Honestly nothing. ...
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RB
Rick Bergami
05/22/21
Seriously the best ticketing system out there.
PROS & CONS What are the best aspects of this product? I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything. What aspects are problematic or could work better? The only think I can say here is the user interface but you get used to it and they are working on improving it. What features/services would you like to see in future versions of this product? ...
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LH
luke hasell
04/16/18
Brilliant software
PROS & CONS What are the best aspects of this product? We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all the team enjoy using it on pc or on their phones. The automations help massively too and have definitely saved us lots of time. The layout UI is great, simple and configurable. What aspects are problematic or could work better? Honestly nothing. ...
Read more
RB
Rick Bergami
04/09/18
Seriously the best ticketing system out there.
PROS & CONS What are the best aspects of this product? I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything. What aspects are problematic or could work better? The only think I can say here is the user interface but you get used to it and they are working on improving it. What features/services would you like to see in future versions of this product? ...
Read more
