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9.7

Spot Score

Crisp - Live Chat Software

Crisp Reviews in April 2025: User Ratings, Pros & Cons

Transforming customer conversations, one click at a time.

4.3

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Starts from $25/User/Month, also offers free forever plan

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Crisp Reviews & Ratings

4.3

Very Good

Based on 144 ratings & 140 reviews

Rating Distribution

Excellent

(106)

Very Good

(10)

Good

(2)

Poor

(4)

Terible

(18)

Expert's Review

Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, and integration capabilities, making it a valuable asset for managing customer interactions. The platform offers various functionalities like live chat, bots, and ...Read more

Crisp pros and cons

  • Responsive and helpful customer support team, providing prompt assistance and solutions.

  • Rich features, seamless integration with various tools, and continuous development of new functionality.

  • Easy to use, intuitive interface, and accessibility across different communication channels.

  • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

  • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

  • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

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