CoinPayments is an advanced crypto wallet and payment gateway offering safekeeping for up to 2000 different coins, guaranteeing simplicity and ease in all crypto transactions. With the software's ability to convert currencies automatically with the most up-to-date digitisation strategies, inflation is a worry of the past. Our platform enables payments without being impacted by borders or restrictions, and allows users to send and receive crypto coins to/from any desired wallet, with the capacity to lock and protect funds over a specified
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
CoinPayments pros and cons
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Helpful in rectifying beginner mistakes, guiding users through potential errors in transactions.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
Issues with platform stability and account access, resulting in sudden closures or system shutdowns without prior notice or proper resolution.
Inconsistent refund policies, with some users experiencing partial refunds or unexpected charges for resolving issues.
Limited flexibility in network transfers and wallet compatibility, hindering smooth transactions and causing confusion for users.
User Review
EA
Esmael Alemayehu
11/24/24
5 out of 5
I have made a payment to purchase to the wrong network wallet
I have made a payment to purchase a fund account.. sadly I have transfered to usdt tron 20 instead of trx. And I thought for a moment I have lost my ...
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S
Sanniemcdonald
11/22/24
5 out of 5
I'm grateful
I'm grateful. The service was excellent. I received my money back in no time.
M
Mark
11/22/24
5 out of 5
Respectful and trustworthy
Date of experience: November 22, 2024
MI
Marie Ippodimonte
11/22/24
5 out of 5
I was new to Coinpayments.
I was new to Coinpayments.
My questions were taken care of fast.
I appreciate this.
Thank you.