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CoinPayments offers custom pricing plan
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
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EA
Esmael Alemayehu
11/24/24
I have made a payment to purchase to the wrong network wallet
I have made a payment to purchase a fund account.. sadly I have transfered to usdt tron 20 instead of trx. And I thought for a moment I have lost my money. And I have contacted coinpayment support through my email and they assist me and they have resolved and sent the the refund back And I'm very grateful for it Thanks.
S
Sanniemcdonald
11/22/24
I'm grateful
I'm grateful. The service was excellent. I received my money back in no time.
M
Mark
11/22/24
Respectful and trustworthy
Date of experience: November 22, 2024
MI
Marie Ippodimonte
11/22/24
I was new to Coinpayments.
I was new to Coinpayments. My questions were taken care of fast. I appreciate this. Thank you.
MA
Muhammad Asif
11/19/24
Thank you so much I love you
Thank you so much I love you
D
Digidly
11/18/24
Absolutely Appalling Service – Stay Far Away
I cannot stress this enough: avoid Coinpayments.NET at all costs. They are nothing but a scam disguised as a service provider, and my experience has been an absolute nightmare. Here’s what happened: BNB network is shutting down. Fine. They alerted users to withdraw their funds before a very short deadline. Sounds reasonable, right? WRONG. What they conveniently didn’t mention is that their ridiculous minimum withdrawal limit made it impossible for users to retrieve their own money. I was ...
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S
Sonicmind
11/17/24
Fast response!
Date of experience: November 17, 2024
I
Isheldon
11/17/24
Fast resolution of the problem
Date of experience: November 17, 2024
M
Mogowetlabane
11/16/24
Thank you so much
Thank you so much
O
Olivier
11/16/24
You guys were beneficial
You guys were beneficial. Thank you
