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C2 ATOM - Service Desk Software

C2 ATOM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your service desk efficiency.

4.3

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C2 ATOM Reviews & Ratings

4.3

Very Good

Based on 53 ratings & 27 reviews

Rating Distribution

Excellent

(12)

Very Good

(14)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align with various business needs and ITSM processes. Users particularly value the platform's flexibility in creating personalized business rules and customizing ...Read more

C2 ATOM pros and cons

  • Easy to configure and customize, adapting well to different business needs and processes.

  • Efficient automation capabilities that optimize processes and increase productivity.

  • Flexibility in managing IT tickets as well as requests from various service departments.

  • Intuitive and user-friendly interface, making it accessible to a wide range of users.

  • Occasional performance issues with more than 1000 tickets open per day leading to slower response times.

  • Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.

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