spotsaas-logo
Get Listed

9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in May 2025: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.2

Add to compare

BirdEye offers custom pricing plan

Request a Quote

BirdEye Reviews & Ratings

4.2

Very Good

Based on 1903 ratings & 1884 reviews

Rating Distribution

Excellent

(1819)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Expert's Review

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 101-110 out of 1884

MP

Modern Plumbing

03/07/24

5 out of 5

I love having BIrdeye

I love having BIrdeye, it has been a great way to increase our interaction with our customers. I love seeing our reviews daily and can take action if needed. The customer service has been second to none and I highly recommend this business!

AS

Andrew Solomonides

03/07/24

5 out of 5

Devesh has spent a lot of time with us…

Devesh has spent a lot of time with us of the last few weeks carefully explaining how Birdeye is able to help our business. Very happy with this service!

SP

Simon Purton

03/06/24

5 out of 5

Sanyam was very helpful and patient

Sanyam was very helpful and patient. He explained things clearly

SP

Simon Purton

03/06/24

5 out of 5

Sanyam was very helpful and patient

Sanyam was very helpful and patient. He explained things clearly

JS

Jemma Sheasby

03/05/24

5 out of 5

Sanyam was brilliant!

Sanyam was brilliant at our onboarding and has guided me through the complex but brilliant system. Hoping it is all a success in generating more business for the company. Sanyam listened to everything I had to say and took it all on when explaining it all to me.

JS

Jemma Sheasby

03/05/24

5 out of 5

Sanyam was brilliant!

Sanyam was brilliant at our onboarding and has guided me through the complex but brilliant system. Hoping it is all a success in generating more business for the company. Sanyam listened to everything I had to say and took it all on when explaining it all to me.

UR

UNIQUE ROMANCE & ADVENTURE TRA

03/03/24

5 out of 5

I couldn't be happier

I have been with Birdeye for a few years now, and my business has increased with all the different services that Birdeye offers the company. We have review requests that work amazing, a chat bubble that gives us live leads, and social media help with getting posts out daily. Every new thing that we have onboarded with Birdeye has amazing support and they are always there to help if needed. I couldn't be happier and have recommended them to many other business owners who want to increase ...

Read more

UR

UNIQUE ROMANCE & ADVENTURE TRA

03/03/24

5 out of 5

I couldn't be happier

I have been with Birdeye for a few years now, and my business has increased with all the different services that Birdeye offers the company. We have review requests that work amazing, a chat bubble that gives us live leads, and social media help with getting posts out daily. Every new thing that we have onboarded with Birdeye has amazing support and they are always there to help if needed. I couldn't be happier and have recommended them to many other business owners who want to increase ...

Read more

S

Shannon

02/27/24

5 out of 5

Great Experience with BirdEye

We had a great experience getting our account up and running with regular calls to talk us through the software.

S

Shannon

02/27/24

5 out of 5

Great Experience with BirdEye

We had a great experience getting our account up and running with regular calls to talk us through the software.