Be Informed

Exception Handling

Be Informed's Exception Handling capability ensures that unexpected issues or deviations from standard processes are swiftly identified, managed, and resolved. When a task or workflow encounters an anomaly or error, the system automatically flags the incident, notifies relevant stakeholders, and provides clear guidance for quick resolution. This reduces downtime and prevents small issues from escalating into larger operational disruptions. By proactively addressing exceptions, businesses can maintain compliance, enhance process reliability, and ensure continuous operational efficiency.

NLP

The Natural Language Processing (NLP) feature in Be Informed enables the platform to understand, interpret, and accurately process human language inputs. Users can interact with the system using everyday language rather than complex programming commands or specialized syntax. NLP automatically extracts relevant information from unstructured text data such as emails, customer feedback, or internal documentation. This significantly reduces manual data entry, improves user experience, and accelerates decision-making by rapidly converting textual input into actionable insights.

Custom Automation

With Custom Automation, Be Informed allows organizations to create tailored automated workflows that precisely match their unique business requirements. Users can design and implement custom rules, workflows, and decision logic without needing extensive coding knowledge. By automating repetitive tasks and streamlining complex processes specific to your organization’s operational needs, this feature significantly reduces manual effort, minimizes errors, increases productivity, and ensures consistent process execution across teams.

Machine Learning

Be Informed’s Machine Learning feature leverages advanced algorithms to continuously analyze historical data patterns and learn from user interactions. It intelligently identifies trends, predicts outcomes, and provides recommendations for improved decision-making and optimized process performance. For example, by recognizing patterns in customer behavior or identifying potential bottlenecks in workflows, this feature helps managers proactively address issues before they affect operations or customer satisfaction.

Pre-built Templates

Pre-built Templates within Be Informed allow organizations to quickly deploy standardized workflows based on industry best practices without starting from scratch. These templates cover common business processes such as onboarding new clients, managing compliance requirements, or handling service requests. Teams can easily adapt these templates to their specific needs with minimal customization required. This significantly reduces implementation time and cost while ensuring consistent quality across processes.

Optical Character Recognition (OCR)

Be Informed’s Optical Character Recognition (OCR) feature converts scanned documents or image-based files into editable digital text automatically. OCR eliminates the need for manual data entry from paper-based forms or documents by accurately extracting relevant information for use within workflows and processes. This dramatically reduces processing times, improves accuracy of data capture, lowers administrative overheads, and supports digital transformation initiatives by moving organizations toward paperless operations.

Collaboration

The Collaboration feature within Be Informed facilitates seamless communication and teamwork among employees across departments or locations directly within the platform itself. Users can easily share documents, track workflow status updates in real-time, comment on tasks or decisions made by colleagues, and receive notifications about critical changes instantly. Enhanced collaboration capability ensures transparency across teams, encourages knowledge sharing, reduces misunderstandings or delays caused by lack of communication clarity, and supports faster decision-making processes.

Access Control

Be Informed's Access Control ensures that sensitive information remains secure by managing permissions at a granular level throughout the platform. Administrators can precisely define user roles and restrict access to certain features or data according to job responsibilities or security policies. This feature solves the critical business challenge of maintaining compliance with internal governance standards as well as external regulatory requirements by preventing unauthorized access to sensitive data while still allowing authorized personnel easy access to necessary resources for efficient work performance.