Backblaze Reviews in May 2025: User Ratings, Pros & Cons

You don't have to think about it, it just works

What do you like best? It just runs in the background, doesn't hog your bandwidth and it's very reliable. What do you dislike? Cost could be a little lower otherwise it's a great product/service. What business problems are you solving with the product? What benefits have you realized? Backup of critical files/folders.

Slow painful process of…Data Recovery?

As I was in the slow painful process of recovering my files from a failed drive you have about 30 days to recover it all before the system deletes it all, now with a slow connection this was impossible and I talked to them about extensions of time and they say just remove the drive from your back up and it will stay there for another 3 months which would have been plenty of time.logged in only to be absolutely mortified that the T drive is missing from online service. With my slow ...

Great cloud storage solution

PROS & CONS What are the best aspects of this product? BackBlaze is great product for backing up to a cloud that I currently use to back up image files and SQL Databasles from servers. It has easy interface and it allows me to sync via NAS Synology Rackstation where my local backups reside. It’s great when is set as a task to a backup directly to this cloud. What aspects are problematic or could work better? When I have large size folder the speed is slow, and what concerns me is the ...

Great Upload speed, amazing software

PROS & CONS What are the best aspects of this product? BackBlaze runs in the background, and I can control it when I want it to run or to delay it for couple of hours. I can easily and quickly download a file. My friend and I tested the hard drive recovery and the results were amazing. We were able to get refund for the device. What aspects are problematic or could work better? If the drive is disconnected for 60 days without even tricking the system that is attached by shutting down. ...

Backblaze is a life saver!!

What do you like best? First off, back blaze is a life saver. I love that it has unlimited storage. I also find it amazing that the backed up files are incredibly easy to access. It's nice that it notifies you if a drive has not been backed up in X amount of days. What do you dislike? While I absolutely love Backblaze, I find it highly annoying that it takes forever to back the files up. It is soooo slow!! I know it runs on internet connection but I have a good one and it still takes a ...

Great solution for back up files

PROS & CONS What are the best aspects of this product? BackBlaze is easy to use and affordable product, I have used other backup software solutions but this one is second to none. The price you pay is $5/month, and it allows you to backup unlimited amounts of information and data from your device. It’s simple to install, log in to the account you have made and then the software does everything for you. It’s automated and in the background. The restore panel sorts the files in a tree so ...

Garbage

Garbage. The program jumps right in and starts backing up folders and files without any kind of setup process or wizard to explain what it's doing. It locked up on me trying to back up files I don't even care about. I tried to exclude the folder to keep this from happening but it wouldn't let me do that. Worst of all, it didn't even back up the folders I actually wanted to back up in the first place. Useless crap. You get what you pay for. Avoid at all costs.

stay away from this product

stay away from this product! I have tried a couple of online backups and this is the worst of them all.backing up 1 terabyte is going to take over 5 months. It has a really slow backup procedure and it stalls your computer completely. Support will tell you to reduce your threads which will just make the backup take even longer.This company is doing something wrong and it's probably about saving a buck on their side.YOU WILL BE DISAPPOINTED.

Overall I'm happy.

Overall I'm happy. I've used them for about 3 years now and have never had a tech issue. But my experiences with customer services have been poor. Both from a tech and billing point of view. They really don't seem to care. Otherwise would be 5/5. As an aside, looking at the reviews below. Tip 1. Overall, you need a fast wifi connection (upload speed needs to be high you also need for the back to be "continuous". Slow speeds and daily backups don't work as well. Make sure it's all set up ...

Happy on using it

Really good, I am using it for a month no technical issue and good customer service too