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AskNicely

AskNicely Reviews in April 2025: User Ratings, Pros & Cons

Drive customer loyalty with real-time feedback.

4.7

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AskNicely Reviews & Ratings

4.7

Excellent

Based on 995 ratings & 787 reviews

Rating Distribution

Excellent

(682)

Very Good

(96)

Good

(7)

Poor

(1)

Terible

(1)

Expert's Review

AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to send customized surveys to clients effortlessly, leading to enhanced customer engagement and insightful feedback. One standout feature highlighted by users is the ...Read more

AskNicely pros and cons

  • Simplifies feedback collection and management, providing real-time insights for quick actions.

  • Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.

  • Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.

  • Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates.

  • Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

  • Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.

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