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ALVAO Service Desk - Service Desk Software

ALVAO Service Desk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently manage requests and streamline workflows with ALVAO Service Desk.

4.6

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ALVAO Service Desk Reviews & Ratings

4.6

Excellent

Based on 24 ratings & 27 reviews

Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists and end-users to navigate. The software's integration with Microsoft products like Teams and Azure DevOps stands out as a key strength, streamlining workflows and saving ...Read more

ALVAO Service Desk pros and cons

  • Easy to use service desk with all necessary features for incident, problem, and service management.

  • Intuitive interface and user-friendly design that enhances user experience.

  • Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.

  • Quick overview of workload and streamlined communication with users.

  • Knowledge base and integration with certain tools like TeamViewer could be improved.

  • Some users find advanced features underutilized or complex to configure without additional training.

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