3CX Reviews in May 2025: User Ratings, Pros & Cons

3CX Review

What do you like best? The User Interface is very user-friendly and easy to use, The option of Probability (Mobile App) is very handy specially now during lockdown allowing the employees to work from home and stay connected, The System Stability is incredible; we never had a line drop or communication errors during calls. What do you dislike? Hard to tell. So far so good. We never had any issues with 3CX Recommendations to others considering the product: It is hard to imagine ...

3CX used in a call center for market research

What do you like best? It's easy to deploy and use, especially in a call center function, where we have many users logging in. It also allows for monitoring and logging the calls, and recording them when needed. What do you dislike? We had some small start-up issues regarding compatibility with our predeveloped call-handlers, but we got it fixed with some workarounds, with the help from our 3CX partner. We also had some small readjustments to some of the old ways to do ...

The Best PBX system I ever worked with

What do you like best? Flexibility and cost, unified communication and complete control over your tel sys What do you dislike? Not much to dislike really, for about 5 years I didn't faced any serious problems What problems are you solving with the product? What benefits have you realized? Connecting multiple remote offices using the bridging option and VPN in one global network. FQDN option where static IP is not an option is an absolute winner

stable and advanced phene system

What do you like best? interconnection between 3cx virtual machine. The way to calculate the licence cost. The possibilities to connect third-party software. What do you dislike? complexity in understanding how to update phone templates. Recommendations to others considering the product: Simple system to install. Easy to administer and use. Smart way to calculate licence cost. What problems are you solving with the product? What benefits have you realized? migrate to ...

Best PBX available for every company size

What do you like best? There are many great features included in this product, such as one-click conferencing, lack of client installation, interoperability between VoIP and video as needed, and bandwidth management and control. In fact, this latest feature announced by the company is common today, but, as you will read below, it worked well. One of the best thing without a doubt is simplicity and ease of managing the telephone exchange, easy to install and deploy with Android and iOS ...

3CX help us cutting cost for communication and collaboration

What do you like best? Easy to use and manage applications and web browser What do you dislike? limitation feature on call center integration to other system such as custom report, call center feature, Microsoft team Recommendations to others considering the product: If you need UC try 3CX, it's value for money. I don't see other brand that have "easy to use" feature also for maintenance. What problems are you solving with the product? What benefits have you realized? ...

3cx is very good products of Unified communication.

What do you like best? Quick, Easy configuration. User friendliness What do you dislike? Not support Korean. Call center application interworking support is weak. (I wish, support like Genesys API) What problems are you solving with the product? What benefits have you realized? 3cx has almost feature for Enterprise's communication devices.

My four years with 3CX

What do you like best? Ease of use for both the users and administrators. Compatibility. No plugins required. What do you dislike? It's hard to find a dislike. There is none. Recommendations to others considering the product: If you're looking for a solution that's within the 3CX functionality I firmly believe that you will not be disappointed. Give it a shot, there is a generous free version and a free trial version and don't hesitate to contact 3CX resellers to give you a ...

We use 3CX for our customer service center

What do you like best? It is a intuitive system that have all the platform support we need, mobile app works perfect on IOS and Android, and our staff working on dekstops use the App and manage call queues from it. What do you dislike? It is not so easy to contact them, you must specifcy lot's of fields in a support form and I would rather have got in contact faster over phone and talked with a technical person that can help hands on - or by a simple email. Recommendations to ...

Excellent Product

What do you like best? The ease of using 3cx is fantastic compare to other pbx i've used in the past. The ease of deploying 3cx , especially when you have to create a new account is quite easy and you wont be dependent on a 3rd party What do you dislike? Perhaps the lack of an accompanying handset is a letdown, but then again it can also be seen as an advantage. 3cx however gives an option of using other telephone boxes. We use Polycom and in recent times we have used Yealink and ...