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3CX - Contact Center Operations Software

3CX Reviews in April 2025: User Ratings, Pros & Cons

Revolutionizing communication with advanced contact center technology.

4.5

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Starts from $175/Year, also offers free forever plan

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3CX Reviews & Ratings

4.5

Very Good

Based on 626 ratings & 350 reviews

Rating Distribution

Excellent

(277)

Very Good

(59)

Good

(10)

Poor

(2)

Terible

(2)

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Showing 51-60 out of 350

EF

Elizabeth F

12/03/20

4.5 out of 5

Great communication tool for reaching candidates/clients from anywhere

What do you like best? 3CX gives me the ability to send and receive calls from both clients and candidates while in the office or on my mobile phone. I never miss a call now, which in the staffing industry is a huge plus. What do you dislike? occasionally there may be a glitch which prevents me from being able to access the system while away from the office, but it doesn't happen so often that I wouldn't recommend the product. What problems are you solving with the product? What ...

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MT

Michael T

12/01/20

5 out of 5

3CX - The best telephone system out there! Excellent VOIP functionalities.

What do you like best? Ease of use, user friendly, many options to choose from. Unlimited functionalities. What do you dislike? Some features take time to be implemented, but overall, excellent support. Recommendations to others considering the product: Excellent VOIP solution. User friendly administration console. Affortable prices. What problems are you solving with the product? What benefits have you realized? Centralized console management. Excellent VOIP ...

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SA

Sonelle A

11/30/20

4 out of 5

Phone system with features for our current time

What do you like best? I am able to use the mobile app or external web link to use as my desk phone when I am out of the office. The desk phones are easy to use. The administration console has an easy to use interface. What do you dislike? Depending on the ISP (Internet Service Provider), they sometimes block access to some firewall ports that are needed for 3CX to operate from the browser. Sometimes if someone is calling and it shows on the home screen of the phone the call is ...

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WF

Wesley F

11/26/20

5 out of 5

Best tool on the market

What do you like best? The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great cost benefit. A very important point is the amount of existing resources. 3CX takes security seriously, its system is very efficient in this regard. I followed the block list and closely and performed several tests, all of which were successful. The audio quality is ...

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EF

Eder F

11/26/20

4.5 out of 5

Robust and scalable solution

What do you like best? The 3CX solution perfectly met our company's needs. It is a robust and scalable solution and has all the features that the business needs to communicate. I recommend. What do you dislike? Improve your computer's Softphone, because it have a confused interface What problems are you solving with the product? What benefits have you realized? Mobility, employee integration, internal and external telephone system reports and scalability with the cloud solution.

EN

Elias N

11/25/20

5 out of 5

3CX Review

What do you like best? Its ease of use and administration. Easy for users and admins. Stability as well is a great plus What do you dislike? Tha lack of some features like Callback on busy Recommendations to others considering the product: Value for Money!!! What problems are you solving with the product? What benefits have you realized? Price and complexity of additional modules as well as price of devices (great variety of supported devices)

JV

Jan-Herman v

11/25/20

5 out of 5

3CX makes it so easy

What do you like best? Ease of Use and the functionality of 3cx What do you dislike? The learning curve is a little steep because of how feature rich 3cx is Recommendations to others considering the product: Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for What problems are you solving with the product? What benefits have you realized? The reporting built into 3cx really helps us to identify where our ...

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CV

Claudio V

11/25/20

5 out of 5

the best telephone switchboard on the market

What do you like best? la facilità d'uso e i servizi sono la parte più importante What do you dislike? si potrebbe fare qualcosa per i costi annuali di licenza What problems are you solving with the product? What benefits have you realized? smartworking

AA

Aws A

11/25/20

4 out of 5

nice and light PBX. feature-rich, and cheap

What do you like best? Easy to deploy and use, very flexible and configurable. very affordable with annual (subscription), as well as full (one-time) payment models. another important aspect is that the software license is charged based on the number of Simultaneous calls, so the number of extensions is unlimited. What do you dislike? the call center reporting features don't cover all of what we need. but what is available is still good considering the price. it is lacking in some ...

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LC

Leandro C

11/25/20

5 out of 5

best pbx softsuite for small and medium bussiness

What do you like best? resources with WEBRTC and ready for new clients What do you dislike? audio quality for IVR , its poor when i try to use music What problems are you solving with the product? What benefits have you realized? integration with mobility and internet outside from company