What does 'Case Management' mean?

Case management is a crucial component of businesses, organizations, and agencies that handle a high volume of cases, clients, or projects. It is a process that revolves around managing, monitoring, and tracking a case from its inception to its resolution. The fundamental purpose of case management is to ensure efficient and effective handling of cases while maintaining high levels of productivity. This feature streamlines workflow, enhances communication, and organizes data to optimize the overall efficiency of managing cases. One of the primary functions of case