Corrective and Preventive Action (CAPA) is a software feature designed to improve the effectiveness of an organization's quality management system. It is a proactive approach to identifying and correcting errors, preventing their recurrence, and improving overall processes. CAPA begins with the identification of a problem or potential problem through quality audits, customer feedback, or any other source of information. The software then allows for the documentation and tracking of this issue throughout its entire lifecycle. This includes assigning tasks, setting deadlines, and
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