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Compare Zendesk Support vs Jira vs Asana vs ClickUp

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $6.25 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.2/10

9.8/10

User Ratings
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Software Demo

Demo

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Jira has not given any software demo yet

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Features

Total Features

18 Features

41 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $6.25 , Billed Yearly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

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          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Free (Cloud)

            • User limit (per site) - 10 users

            • Site limit - One

            • Scrum and Kanban boards

            Show more +

          • Standard (Cloud)

            • Per user (average) $75 a month

            • User tier: 1 - 10

            • User limit (per site) - 20,000 users

            Show more +

          • Premium (Cloud)

            • Per user (average) $1,450 a year

            • User tier: 1 - 10

            • User limit (per site) - 35,000 Users

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-support pricingjira pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          1067

          Very Good

          97

          Good

          11

          Poor

          1

          Terible

          4

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

          • Intuitive and easy-to-use interface with great flexibility for customization.

          • Excellent tracking system with accurate notifications for project changes and assignments.

          • Smooth integration with other services and platforms.

          • Effective task management tool for both individuals and corporate teams.

          • Newcomers may find the richness of features and customizations complex without proper guidance.

          • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Cisco

          Cisco

          ebay

          ebay

          Square

          Square

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Atlassian Jira AI Work Overview

          6 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Jira offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Jira is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Jira Starts at $6.25/User/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].