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Compare Zendesk Support vs Hugo

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Hugo is a note taking application which focuses on simplicity and productivity. This visual editor is designed for writing, not coding. At its core is a simple, responsive grid that looks ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $6 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

8.8/10

User Ratings

4.8

(51)
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Software Demo

Demo

View demo

Hugo has not given any software demo yet

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Features

Total Features

18 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $6 , Billed Yearly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Free

            • Up to 10 users

            • Unlimited notes and agendas

            • Unlimited tasks

            Show more +

          • Pro

            • Includes features of Free plan, plus

            • Unlimited users

            • Premium integrations

            Show more +

          • Custom

            • Includes features of Pro plan, plus

            • Enterprise SSO integration

            • Calendar reporting and analytics

            Show more +

          Pricing Pagezendesk-support pricinghugo pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Meetings

          1 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but Hugo does not.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Hugo is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Hugo Starts at $6/User/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Hugo includes Nimbus Note, Triqla, MeetingKing, Beenote, Meetgeek, Marsview Notes, Docket, Note-Smart, MeetNotes and One One Meeting.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].